BUSINESS & CHECK-IN HOURS

We are always here! … but the lobby hours are:
o Tucson: 24 hours a day (we never close)
o   Pullman: 6 a.m. – 10 p.m.
o   College Station: 7 a.m. – 11 p.m. 

Check-in time: 3:00 p.m. We’ll be ready for you.

Check-out time: 11:00 a.m. Seize the day, friend!

RESERVATION POLICY

We believe the children are our future, but you must be 21 years old and present to book a room.

Is it really you? A valid photo ID matching the name on the reservation is required upon check-in. 

All requests to reserve a room must include the first and last names of all adults occupying the room and a valid credit card for guarantee of arrival.

All rooms are subject to applicable state and local taxes.

All Hotel McCoy Tucson rooms are subject to a 12.05% tax (6% to City of Tucson, 6.05% to Pima County) AND a $4 per room, per night “bed tax” (per room, not bed) collected by the City of Tucson. 

All Hotel McCoy Pullman rooms are subject to a 9.9% tax (2% to City of Pullman, 7.9% for State Occupancy tax ), per night “bed tax” (per room, not bed). Yay, taxes!  

All Hotel McCoy College station rooms are subject to a 15.75% tax (7% to City of College Station, 6% for State Occupancy tax, and a 2.75% local tax) per night “bed tax” (per room, not bed). Thanks, Uncle Sam!

Group trips are fun! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (Queen or King) and four people max for rooms with multiple beds. Got babies? We’ve got pack-and-play and cribs available upon request, subject to availability.

CHECK-IN POLICY

 

Reservations should be prepaid with Visa, MasterCard, Discover, or American Express. Upon check-in, any remaining amount due will be charged to your credit card including the total amount of the room and tax as well as an additional $50.00 (fifty-dollar USD) pre-authorization hold. The $50.00 (fifty-dollar USD) authorization, less any room service or damage charges, will be returned to your card, dependent upon your bank’s policy, in 3-10 business days. A valid ID matching the name on the credit card must be presented upon check-in, or a previously approved credit card authorization must be on file.

CANCELLATION POLICY

 

Life happens. We get that. Reservations are fully refundable 48 hours prior to check-in. To cancel a reservation, please call us in Tucson at 1-844-STAY-MCCOY (1-844-782-9622),  in Pullman at 1-833-STAY-MCCOY (1-833-782-9622), or in College Station at 1-866-MCCOY-TX (1-866-622-6989). Cancellations received after 3:00 p.m. the day prior to check-in will not be refunded or credited and will be charged in full.

SMOKING POLICY

 

Breathe easy. Hotel McCoy is a non-smoking property. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a $250 room cleaning fee.

PET POLICY

 

Are we pet friendly? You bet! Dogs, quiet birds, and goldfish are welcome. Unfortunately, we are unable to host cats or venomous creatures. A maximum of two pets are allowed per room. No charge. Just make sure your furry friends do their business in the designated area and stay on a leash when outside the room. No rogue poopers and, sorry, no pets in the lobby or pool areas (that’s the health department’s call, and we’ve gotta heed their rules). Pets cannot be left unattended in rooms at any time.

While there is absolutely no pet fee, a $50 deposit is required in the form of a credit card pre-authorization. Should your furry friend shed a significant amount or have a potty accident in the room, a cleaning fee will be charged to the credit card on file in the amount of $25-250. Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file. Any funds remaining from the pre-authorized amount will be released after check-out and, dependent upon your bank’s policy, will reflect on your account within 10 business days. Again, no cats or venomous creatures.

ROOM POLICY

 

We want you to have a great time when you are here. But if things get too wild, we go by the old-school rule of ‘you break it, you buy it,’ and property damages or missing items will be charged to your credit card at hotel market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents, or their storage. Sing your heart out and have a passionate conversation all day long, but from 11:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).

KITCHEN ROOM POLICY

 

Some of our properties have kitchen rooms (neat, huh?). Please practice safe cooking habits and do not leave burners on unattended. Also, please do not cook with strong smelling-ingredients. Lingering smells that require room closure and deep cleans will be charged a cleaning fee of up to $100.

PARKING POLICY

 

Vacations should be stress-free, and for that reason, you get to park right in front of your room (or super close). By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle, or personal property. But guess what? We’ve got state-of-the-art surveillance cameras watching over the parking lot, so should anything seem amiss, let us know, and we’ll check out the footage. And if you plan on leaving your car in our parking lot for a while, not a problem, just let us know, as we reserve the right to tow vehicles.

MINIMUM AGE POLICY

 

All guests must be 21 years or older to confirm guest room accommodations at Hotel McCoy. In addition, in valid photo ID must be presented at the time of check in for age verification.

ALCOHOL POLICY

 

The good news? We have a bar! This means, by law, we can’t allow any alcohol to be brought onto the property. To uphold this law, we require all beverages on the property, including the pool (for locations that have a pool), to be purchased through the hotel, with the exception of transparent, see-through water bottles. The even better news? Hotel McCoy offers more local beers and regional wines than any other bar in town. Guests must purchase beer and wine in the bar area – then, if you like, you can head back to your room (or the pool) to enjoy. Cheers!

ROOM CLEANING POLICY

 

Hotel McCoy is Beyond Clean – all guest rooms are cleaned above and beyond recommended standards (one of our founders is a self-proclaimed germaphobe). Once you check in, your room is yours. No need for a “Do Not Disturb” sign here. We will not enter your room unless you ask us to. What about room cleaning? Glad you asked! Room refreshes upon request. Should you stay with us for more than one night and want your room refreshed, please email the front desk team by 10:00 pm the night before and include a one-hour window between 9:00 am and 2:00 pm the following day when you expect your room to be vacant. If you need fresh towels or linens during your stay, please contact the front desk (we will deliver them right to your door).

 

FIREARMS POLICY

 

Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state, and local laws with respect to firearms. Subject to the following restrictions, guests of Hotel McCoy who are lawfully permitted to possess a firearm may bring such firearm onto hotel premises, provided that the presence of the firearm on hotel premises: is for storage purposes only; the firearm is and remains at all times unloaded; the firearm is and remains secured in a locked, hard-sided firearm container, provided by the guest, while transported to or from the guest room and while stored therein; and the firearm remains securely safeguarded at all times in a locked guest room or locked personal vehicle, except when transporting the firearm to or from a guest room. Guests who fail to abide by this policy may be asked to leave the hotel premises, without refund. The hotel premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm. The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.

GUEST SAFETY POLICY

 

As part of our commitment to guest safety, employees will not disclose the identity, room number, or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the gym/fitness center facilities, where available. If you use the gym/fitness center facilities, you do so at your own risk.